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Following is a list of questions we have been asked over the years. If you do not find an answer to your specific question, please feel free to contact us at firstname.lastname@example.org
Q: The last time we had our facility inspected it took less than an hour. Why will it take your team several hours to complete the same survey?
A: Our surveys are conducted using techniques and procedures developed over many years by government and private TSCM inspectors. Certain procedures simply can not be completed in a short period of time. The firm that finished the earlier survey in less than an hour could not possibly have performed a full and thorough survey.
Q: What are the benefits of regular TSCM surveys?
A: Locate, identify and neutralize clandestine surveillance devices. Locate, identify and recommend corrections to office equipment which can be exploited for espionage purposes. Helps satisfy the obligation to protect confidential information as described in the Economic Espionage Act of 1996. Deterrent to future espionage attempts. Shareholders and employees appreciate management’s serious approach to protecting proprietary data or information critical to national security. Peace of mind; you have taken positive steps toward maintaining your competitive edge. Serves as an independent security audit.
Q: Can you guarantee that we will be completely free of eavesdropping devices after your survey?
A: No, and any firm that makes that guaranty is not being honest. We are confident that our surveys will detect all eavesdropping devices, but it is impossible to be 100% certain. Additionally, if your security is not sufficiently strong, an eavesdropper might walk in as we are walking out.
Q: How often do you find eavesdropping devices?
A: Finding an actual eavesdropping device is rare. Over the years we have determined that eavesdropping devices are found during approximately 5 to 8% of the surveys. Almost every survey discloses security vulnerabilities that can be exploited for eavesdropping, unauthorized entry, and information theft.
Q: What is the difference between TSCM and “de-bugging”?
A: TSCM is the term applied to the process of inspecting a room or area for the presence of eavesdropping devices, naturally occurring audio paths, and physical security weaknesses by those who have come from the law enforcement or military community. The term “de-bugging” is not considered a professional description of the process.
Q: Is there an additional charge for conducting a TSCM survey on weekends or at night?
A: No, there is no extra charge for working weekends or most holidays. We typically conduct the TSCM surveys after the close of business, with off site monitoring during business hours.
Q: How do you determine the fee for a survey?
A: The survey fee is based on the number of rooms to be inspected and the square footage. The best way to obtain an accurate quotation is by using our convenient Quotation Information Worksheet. Simply fill out the form on-line and click “Submit”. You can also download the form and fax it to us when it is complete. A formal quotation will be prepared within 24 hours.
Q: One of our facilities is located in Chicago. Are you willing to travel to Chicago to do the TSCM survey?
A: We have traveled all over the United States as well as to the Middle East and Europe to conduct surveys. We are certainly willing to travel, but we are also happy to recommend trusted colleagues in the area. We belong to the Espionage Research Institute (ERI) which is an organization of the top TSCM personnel in the world. We are confident to refer surveys to our ERI colleagues.
Q: What kind of companies utilize your services?
A: We have performed TSCM surveys for a wide variety of companies, government agencies, and high profile individuals. In law enforcement it is said that there is no such thing as a “routine” radio call or vehicle stop. We have found that there is no such thing as a “typical” TSCM client.
Q: After you inspect the facility, is there any device we can install that will sound an alarm if a “bug” is planted later?
A: The simple answer is, no. There are several types of eavesdropping device, many of which do not produce anything that can be measured by an instrument. There is nothing, for example, that would detect a tape recorder being brought into an office. Additionally, there is no instrument that will detect the security weaknesses we always discover.
Q: I believe my car may be bugged. Is that possible?
A: It is certainly possible, but not likely. Generally speaking it is difficult to install an effective eavesdropping device in a car unless the adversary has adequate time. The ambient noise inside most moving vehicles makes putting a tape or digital recorder under the seat, in a seat or door pocket, or in the glove box ineffective. We frequently inspect vehicles for tracking devices if there is strong suspicion that conversations taking place in the vehicle were intercepted.
Q: I believe my adversary is following me. Can you check my car for a tracking device?
A: Yes, we do inspect vehicles for tracking devices.
Q: I would like to arrange a countermeasures sweep. How do I proceed?
A: Security professionals (including private investigators), government agencies, and corporate directors of security can simply fill out our Quotation Information Worksheet on line and submit it. The form can also be downloaded, filled it out as completely as possible, and faxed back to us. Click here for the online quote request form.
Q: Is there anything I can do that might help me determine if I am under electronic surveillance?
A: Yes. Go to our Request A Quote page and download the "Amateur Counter-Intelligence" document. Follow the instructions carefully and it will help you determine if you are under surveillance.
Private individuals must be referred by a security professional. Private individuals need to know that we are not equipped to inspect for electronic harassment devices, and are unable to assist with those cases in any manner.
An accurate formal quotation will be prepared within 24 hours. After the quotation is accepted we will schedule a mutually convenient date and time to begin the survey. There is no extra charge for surveys conducted at night, on week ends, or on most holidays
MICROSEARCH, LLC is dedicated to the detection and prevention of economic espionage. Our discrete and confidential Technical Surveillance CounterMeasures (TSCM) surveys are based on the most current information about espionage devices and techniques.
MICROSEARCH, LLC investigators have extensive law enforcement backgrounds including investigative, intelligence, and security experience. Formal TSCM training has come from courses taught by former military and federal law enforcement personnel as well as private sources. All investigators hold California Private Investigator Licenses, and we are insured.